E-Government for Public Managers: Administering the Virtual Public Sphere - Paperback
by Robert A. Cropf (Author)
This handy guide and supplemental text examines trends in information and communication technology (ICT) that impact the operations of federal, state, and local government. It seeks to improve service delivery, human resource administration, political participation, and citizen input, also recognizing ICT's role in the erosion of personal privacy.
Robert A. Cropf is professor of political science at Saint Louis University where he teaches public administration. He is on the editorial board of the International Journal of Information Communication Technologies and Human Development and is author of American Public Administration: Public Service for the 21st Century and coauthor of The Public Administration Casebook.
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