How to Sell: Everything You Need to Think, Know and Do to Have Greater Sales Conversations - Paperback

by Steve Radford (Author)

Business Book Awards 2026 Shortlisted, Sales and Marketing category

The essential handbook for frontline salespeople who want to improve, and the sales managers and leaders who want to help them.

Selling is changing. As AI becomes ever more pervasive, your ability to have conversations that customers find enjoyable, insightful and productive becomes ever more important.

How to Sell focuses on conversational rather than consultative selling, recognizing a customer's foundational values and emotional wants as well as their more pragmatic needs. It will help you build genuine human connection, deliver more positive buying experiences and have more effective sales conversations that deliver greater sales results.

Discover:

• How you need to think - six fundamental sales mindsets;
• What you need to know - five essential areas of sales knowledge;
• What you need to do - seven steps for greater sales conversations.

Because if you don't know how to sell the benefits of your product, service or idea through a short and simple conversation, then you don't know how to sell at all.

Back Jacket

Selling is changing. As AI becomes ever more pervasive, your ability to have conversations that customers find enjoyable, insightful and productive becomes ever more important.

How to Sell focuses on conversational rather than consultative selling, recognizing a customer's foundational values and emotional wants as well as their more pragmatic needs. It will help you build genuine human connection, deliver more positive buying experiences and have more effective sales conversations that deliver greater sales results.

Discover:

• How you need to think - six fundamental sales mindsets;
• What you need to know - five essential areas of sales knowledge;
• What you need to do - seven steps for greater sales conversations.

This is the essential handbook for frontline salespeople who want to improve, and the sales managers and leaders who want to help them. Because if you don't know how to sell the benefits of your product, service or idea through a short and simple conversation, then you don't know how to sell at all.

Author Biography

Steve Radford has spent 25+ years helping salespeople master the art of selling so customers love to buy. A leader in sales learning, he's shaped industry standards, founded award-winning businesses, and trained top FMCG brands. In How to Sell, he shares essential mindsets, knowledge and techniques for greater sales conversations.