No Limits: 14 Steps to Exceed Customer Expectations, What Great Teams Know and Do - Paperback
by Victor Effah (Author)
No Limits: 14 Steps to Exceed Customer Expectations, What Great Teams Know and Do
Victor Effah's No Limits: 14 Steps to Exceed Customer Expectations, What Great Teams Know and Do is the only book that puts the relationship before the sale. Other books seek to promote sales and sales alone. Effah's unique collection of checklists and to-do activities offers checks and balances for managers and their team members, all of them aimed at reinforcing positive customer experiences.
No Limits is a must-have book for employees who feel powerless or lack authority when it comes to decision-making. While other books show leadership how to hold team members accountable, Effah's book shows team members how they can support and guide leadership. It does this by demonstrating how greatness looks in the eyes of a manager, a team member, and a customer, all through legendary service experience.
Made with care and unconditionally loved by our customers, this signature bestseller exceeds all expectations.
Made with care and unconditionally loved by our customers, this signature bestseller exceeds all expectations.
At the heart of every product lies a unique story, driven by our passion for quality and innovation. Each item enhances your everyday life and sparks joy.