Risk and Crisis Communication: Navigating the Tensions between Organizations and the Public - Paperback
by Robert Littlefield (Editor), Timothy L. Sellnow (Editor), Laura C. Farrell (Contribution by)
This book applies relational dialects to risk and crisis communication to show how organizations handle stress and tensions with stakeholders and the public. Its novel use of interpersonal theory, which describes how couples face tensions as they maintain their relationship, is exemplified through seven case studies that focus on a common tension.
Robert S. Littlefield is professor in the Department of Communication at North Dakota State University. Timothy L. Sellnow is professor in the Nicholson School of Communication at the University of Central Florida.
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Made with care and unconditionally loved by our customers, this signature bestseller exceeds all expectations.
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