Top Tasks: A How-to Guide - Paperback

Name: Top Tasks: A How-to Guide - Paperback
Brand: Books by splitShops
SKU: 9781916444607
Price: 32.26 USD
Availability: InStock

$32.26

by Gerry McGovern (Author)

Essence of Top Tasks is a prioritized list of what matters most to customers. You then continuously improve these top tasks based on evidence of customers trying to complete them. Developed as a result of 15 years of research and practice. Implemented by some of the world's largest organizations: Cisco, Microsoft, NetApp, IBM, Google, European Union, Toyota, Tetra Pak, and hundreds more. More than 300,000 customers have participated in Top Tasks studies in over 40 countries and 30 languages.

Number of Pages: 184

Dimensions: 0.42 x 9 x 6 IN

Publication Date: October 05, 2018

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