Transforming Quality Organizations: A Practical Guide - Paperback

by Matthew P. Wictome (Author), Ian Wells (Author)

Is your Quality organization holding your business back? Is regulatory compliance seen as more important than product or service quality? Do you feel the needs of your customers are lost in a sea of regulations?

Transforming Quality Organizations: A Practical Guide questions whether the current approach to managing quality is fit for purpose and, using the latest organizational thinking provides fresh, practical ways to balance a quality system to:

• Manage risk for better patient, customer, regulator, and stockholder outcomes.
• Achieve balance between ensuring compliance and supporting innovation.
• Transform your Quality organization through a roadmap of change.

Applicable to all businesses where quality is paramount, the content is based on practical experience of executing transformational change in the healthcare sector resulting in:

• Product recall rates cut by 50%.
• Product development cycle-times cut by 50%.
• Significant cost savings in quality system execution.

This book is invaluable for business leaders who want to transform their Quality organization and increase the value it delivers for their business.