Boomerang! - Paperback

Boomerang! - Paperback

$45.16
$45.16
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Boomerang! - Paperback
  • Boomerang! - Paperback
Boomerang! - Paperback

Boomerang! - Paperback

$45.16
$45.16

by Nick Drake-Knight (Author)

Quality of service is essential in the retail industry, if customers are to return time after time. This book sets out the "Continue and Begin" method of training for quality, using anonymous shoppers to observe staff in action. It explains how to motivate people and help them to improve, to achieve consistent high quality service across all branches of a company.

Number of Pages: 260
Dimensions: 0.55 x 8.5 x 5.5 IN
Publication Date: October 10, 2007

Intentional design

We make things that work better and last longer. Our products solve real problems with clean design.

Quality first

We obsess over the details and strive to deliver the best products at the best prices, every time.

Customer care

We're always on your side: keeping our loyal customers happy is our top priority and number one goal.

Feature 1

Made with care and unconditionally loved by our customers, this signature bestseller exceeds all expectations.

Feature 2

Made with care and unconditionally loved by our customers, this signature bestseller exceeds all expectations.

At the heart of every product lies a unique story, driven by our passion for quality and innovation. Each item enhances your everyday life and sparks joy.