Clear Direction: Drive the Right Change in the Right Way - Paperback

by Rose Heathcote (Author), Jennifer Saunderson (Editor), Jeni Keys (Designed by)

The journey to Operational Excellence is a not a challenge for the feint hearted and can deter even the bravest of organisations from achieving their true potential. To be a world-class, sustainable enterprise means becoming the best at what you do and delivering value to your customers and shareholders. Clear Direction is the first book in the 5P Series and provides a practical road map, based on years of consulting experience in the developing world, which will smooth the ride of your improvement journey and significantly increase your chances of success. It will guide you step-by-step through: 1) Diagnosing the issues facing your business, deciding what to solve and how to go about it; 2) Articulating the issues and engaging people to help you solve them; 3) Driving the change to get the right things done in the right way. It contains the theory, templates, examples and assessments you will use to create your own Clear Direction and bring Purpose to your Improvement Strategy. The chapters included in this book cover similar topics to many of the books available on the subject of Operational Excellence. The principles are not new, and the author fervently believes in going back to basics and respecting first principles provided by the thought leaders of today and past generations. The key differentiator of this book, however, is how these existing philosophies, systems, tools, techniques and methods have been packaged into a management system and presented as a 'how-to guide' for you, the reader. It is a time-consuming process to digest the plethora of material out there in Operational Excellence, in order to define your own 'road map', and it is the goal of this series to demystify this process for you. By adding the rest of the series to your collection, you start to see the Management System for Operational Excellence emerge. Browse through the content, and start creating your own structured improvement journey.