Crimes of a Missed Demeanor: The Delicate Art of Effective Customer Service - Paperback

$10.56

Crimes of a Missed Demeanor: The Delicate Art of Effective Customer Service - Paperback

Name: Crimes of a Missed Demeanor: The Delicate Art of Effective Customer Service - Paperback
Brand: Books by splitShops
SKU: 9798696968285
Price: 10.56 USD
Availability: InStock

$10.56

by Josh Soule (Author)

"Can I help you?" "Thanks, have a good day."
Basic customer service skills have been in place for many years, but are the things you're saying and doing actually hurting your business?

Best-selling author and MBA graduate, Josh Soule, shares new and improved customer service techniques that will make your career a success.

In this short but powerful workbook, you will learn:

How to make your customer interactions personal
How to deal with conflict in the workplace
How to stand up to verbal abuse from a customer
Money-saving strategies,
And much more

By the end of this book, you will make a plan of your own on how to revamp your customer service skills.
Don't delay on this powerful tool for your career

Number of Pages: 54

Dimensions: 0.11 x 8.5 x 5.51 IN

Publication Date: October 26, 2020

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Made with care and unconditionally loved by our customers, this signature bestseller exceeds all expectations.

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