Improving Healthcare Management at the Top - Paperback

by Sharon Roberts (Author), Milan Frankl (Author)

In this book the authors explore the influence of gender on organizational performance in the health care sector. They argue that gender diversity of boards improves health care organizational performance when compared to homogeneous boards. The theoretical framework used was developed from conducting literature reviews of scholarly academic journal articles on gender, boards, and organizational performance as well as performing an in depth study of the performance of health care organizations in Ontario, Canada. Research results suggest that effective boards and their composition were dependent on their female to male ratio to realize administrative efficiencies. Publicly funded, nonprofit, 126 acute care hospitals located in Ontario, Canada, were chosen as the health care sector for this research. Limitations of this study are in the complexity of the health care industry, competing internal and external priorities, and funding constraints. Nevertheless, this book is original work and relevant for use by boards to examine the complementary mix of gender as a predictor of organizational performance.

Author Biography

Sharon Roberts is a leadership and organizational change doctoral student and project manager, partners in care site lead, and safety culture site lead for Toronto General Hospital, University Health Network in Toronto, Canada. Her area of expertise is in organizational change, project management, training, and IM/IT consulting. Sharon is an author, webinar panelist for Walden University, and conference presenter recently at the 2015 Cleveland Clinic Patient Experience Empathy and Innovation Summit on Fostering a Culture of Accountability: Partners in Care Service Standards at TGH.