Lead with Hospitality: Be Human. Emotionally Connect. Serve Selflessly. - Paperback
by Taylor Scott (Author), Jon Gordon (Foreword by)
Across all industries and levels of organizations, one key leadership trait inspires and motivates more than any other: hospitality.
We have all encountered inspirational leaders who've helped us, taught us, encouraged us, pushed us to get outside our comfort zones, or motivated us to become the best version of ourselves. What is it about their leadership styles that inspires us to do more for our team and our personal and professional growth? Turns out, we admire these leaders for the same reasons we love our favorite hotels, resorts, restaurants, or bars: How they make us feel is essential. Members of today's workforce--especially millennials and Gen Z--are looking for inspiring environments and work that truly fulfills them. Before anyone is compelled to do anything they first must feel. Speaker, consultant, and hospitality industry veteran Taylor Scott knows that the most effective leaders approach their roles with heart, emotionally connecting with their team members before attempting to manage them. Scott draws from his two decades in leadership roles at respected hotels, resorts, and restaurants. He distills the principles of gracious hospitality, translating them into actionable leadership lessons which apply in any industry, such as:Taylor Scott is an author, inspirational keynote speaker, and leadership development consultant. His books, leadership development programs, and keynotes are inspired by a 20-year leadership career in the hospitality and entertainment industries, working for Disney Parks and Resorts, Gaylord Hotels and Resorts, Wynn Resorts, and The Cosmopolitan of Las Vegas. Taylor is the author of Ballgames to Boardrooms and Lead with Hospitality. Taylor lives in Henderson, NV with his beautiful wife, Jenna. They enjoy working out, traveling, shopping, dining, and visiting as many hotel lobby bars as possible.
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Made with care and unconditionally loved by our customers, this signature bestseller exceeds all expectations.
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