Sustainable Service - Paperback

by Adi Wolfson (Author)

Every one of us produce and/or use services on a daily basis. Each of these services provision requires both physical and nonphysical resources, and have potentially short and long-term effects on both the local and the global scales. Thus, in order to perpetuate the services for long periods of time without negatively influencing the natural or social environment, we should produce and deliver sustainable services. In Sustainable Service, readers will find an overview on the main paradigms, concepts and terminology in the fields of sustainability and service science, in the process discussing the benefits to be gained by - and the challenges entailed in - their reciprocal relationship. In addition, they will find techniques to enhance the sustainability of services by integrating smart use of resources with behaving with environmental and social awareness. Finally, adopting the ideas in the book will promote the co-creation of sustainable services between provider and customer while turning the customer to a provider of sustainability to current and subject generations.

Author Biography

Prof. Adi Wolfson is Sami Shamoon College of Engineering (Beer-Sheva, Israel) chemical engineering department head and one of the founders of Shamoon's Green Processes Center. Prof. Wolfson earned his PhD summa cum laude in chemical engineering at Ben-Gurion University (Beer-Sheva, Israel) and has worked in the field of green chemistry and engineering for the last 20 years, working mainly on catalytic applications in organic reactions and alternative environmentally friendly solvents. In the last few years, Prof. Wolfson has worked in the field of sustainable services, and his pioneering work has been published in verity of journals. Prof. Wolfson is also working with the national and local authorities as well as with the industry on imbuing sustainability and sustainable development in Israel